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Patient-Centred Health Care

Patient-centred health care in primary care: an overview
Preface
Background
What we mean by 'person-centred health care'
- Central principles
- Related and enabling
   principles
How do we enhance our person-centred focus in primary care?
 - Organise the delivery of
   services around patient
   preferences
 - Hearing and answering
   patients’ concerns
 -
Case studies: ask about
   the person’s own
   concerns
 - Provide information in a
   manner appropriate for the
   person
 - Tailor management through
   shared decision-making  
 - Case study: acknowledge
   the person’s perspective
 - Patient-centred health
   outcome measures
 - Develop teamwork with
   other services
 - Offer referral to self-
    management programs Conclusion
Acknowledgements
References
Content created June 2007
Content updated June 2007


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NextBackAcknowledgements

This discussion paper was prepared in consultation with the following workshop participants:

 

Diana Aspinall, population health consultant and Director, Arthritis NSW

 

Helen Cameron-Tucker, physiotherapist and Coordinator of Outpatient Cardiopulmonary Rehabilitation, Royal Hobart Hospital and Master Trainer, Stanford Chronic Disease Self-Management Program

 

Peter Holder, community pharmacist, ACT

 

Judy Proudfoot, Senior Research Fellow, School of Psychiatry and Black Dog Institute, University of New South Wales

 

Ron Tomlins, general practitioner, Adjunct Associate Professor, Discipline of General Practice, Western Clinical School, Westmead, University of Sydney, and immediate past chairman, National Asthma Council Australia

 

Peter Waxman, general practitioner and Medical Advisor on General Practice, Department of Human Services, Victoria

 

Other contributors:

Karen Carey-Hazell, former Chair, Health Consumers’ Council of Western Australia and consumer representative, Consumer’s Health Forum

 

Milena Katz, dietitian,

 

 

 

 

 

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