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Patient-Centred Health Care

Patient-centred health care in primary care: an overview
Preface
Background
What we mean by 'person-centred health care'
- Central principles
- Related and enabling
   principles
How do we enhance our person-centred focus in primary care?
 - Organise the delivery of
   services around patient
   preferences
 - Hearing and answering
   patients’ concerns
 -
Case studies: ask about
   the person’s own
   concerns
 - Provide information in a
   manner appropriate for the
   person  
 - Tailor management through
   shared decision-making

 - Case study: acknowledge
   the person’s perspective
 - Patient-centred health
   outcome measures
 - Develop teamwork with
   other services
 - Offer referral to self-
    management programs Conclusion
Acknowledgements
References
Content created June 2007
Content updated June 2007


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