The National Asthma Council Australia respects and upholds your rights to privacy protection under the National Privacy Principles as well as other applicable laws protecting privacy in regulating how we collect, use, disclose and hold your personal information. We take reasonable steps to ensure that only authorised staff have access to your personal information and that it remains confidential and only used for appropriate purposes and in accordance with this policy.
Why we collect your personal information
Your personal and sensitive information, including health information, is only collected as is necessary for a function or activity to enable the NAC to carry out its work and deliver services to the community. We generally will not collect sensitive information about health, racial or ethnic origin, political opinions or membership, religious or philosophical beliefs, trade association or union membership, sexual preferences or criminal record, unless you have consented to give this information and it is relevant to the work of the NAC. We will always collect such information in a non-intrusive, lawful and fair manner.
When you use this website to give us personal information such as your name and address we will use and disclose it for the purposes for which it was collected, unless otherwise required or authorised by law.
You may choose to provide your name, email address or other personal details in order for us to respond to your queries, send you our newsletter or other asthma-related information.
Occasionally the NAC may allow third parties to send you information that you have asked to receive. We do not give these organisations your details. Instead these mailings are arranged through an independent party, which is strictly compliant with privacy legislation.
We may also engage third party service providers to assist us by hosting or administering our website. We do not otherwise disclose your personal information, unless permitted or required by law.
If you do take advantage of any offer from a third party organisation, they may send further offers to you or communicate with you directly. If they do, the NAC's privacy practices no longer apply.
When we collect personal information, we may sometimes also use it to help us to analyse how we can continue to fulfil our mission as effectively as possible.
Whenever we contact you, we will always give you an opportunity to opt-out of receiving further information or future offers.
Opting out or modifying your information
If you want to change any information that you have previously given us, or if you want to opt out of future communications please email us or call us on +61 3 9929 4333.
How we keep your personal information secure
If you provide us with your personal information, we take reasonable steps to ensure that it is securely stored in our database, which is accessed only by authorised staff and contractors of the NAC. Our computer system is kept secure by our internal network using Windows NT Domain authentication. Each user has security level access and must provide a username/password to gain access. In addition, our external access to e-mail and the Internet is protected by a Firewall/Router.
While the NAC endeavours to provide a secure Internet environment, users should note that there are inherent risks associated with transmission of information via the Internet.
Administration of this website
When you visit this website, we may record anonymous information about your visit and log the following information for statistical purposes and to allow us to develop better online services:
- your server address
- your operating system (for example Windows, Mac etc)
- your top level domain name (for example .com, .gov, .au, .uk etc)
- the date and time of your visit to the site
- the pages accessed and the documents downloaded
- the previous site visited
- the type of browser used.
This information is not specific to an individual and is used for system administration purposes, as well as statistical analysis. While anonymous information does not tell us anything about you specifically, it tells us about how you use our site.
Another type of anonymous information shared between your browser and our server is a cookie. A cookie is a small text file that a server places on your hard drive to identify that subsequent requests to a site have come from the same user.
Third party links
Access and correction
We will provide you with access to most personal Information that we have about you, but sometimes that will not be possible, in which case we will tell you why. If you would like to access your information or to find out what information we have about you please contact us at the contact details given below.
When you request access, we may need to take measures to verify your identity. If you think that any personal Information we hold about you is not accurate, complete or up-to-date, you may request us to correct that information. We will take reasonable steps to correct such personal information unless we disagree with you about whether the information is accurate, complete and up-to-date.
If you have any queries or would like further information about our privacy policies or practices, please email or call us on +61 3 9929 4333.
National Asthma Council Australia
Suite 104, Level 1
153-161 Park Street
South Melbourne VIC 3205
Phone: +61 3 9929 4333